Dependability. Accountability. Integrity.
You have an established business that you’ve built with integrity and you’re proud of the work you do in the world. You have a steady stream of clients and revenue, a solid email list, an engaged audience, systems in place to manage all the things, and you’re happy about where you’re at but you also have bigger dreams and goals for your business that you’d like to see come to life.
You want someone you can trust to show up consistently, help you with your day to day business tasks, someone who’s able to implement multiple aspects of online business growth, and who has a strategic lens to see the big picture.
You need support on the tech side, someone to actually click buttons and understand the flow of the various systems you utilize, but it’s also really important that you have someone on board who is just as invested in you and your business as you are.
I'm Toi Smith...
I work with socially conscious women entrepreneurs, helping them to keep the back-ends of their businesses operating smoothly, so they can focus on making the difference they’re meant to make.
I bring over 10 years of administrative and strategic excellence to your business. I’m a master streamliner who is able to develop processes that allow you to work smarter, not harder. But most importantly, I believe that the work you are doing in the world is extremely valuable and necessary.
I help your business in the following areas:
People Management - running a business means a lot of communication with potential clients, raving fans, and more - I'll help you develop a seamless and smart communication plan.
Project Management - there are launches, social media campaigns, and much more that need to be managed and tracked efficiently to ensure success. We'll work to make sure all projects are tracked, monitored, and implemented for success.
Operations Management - think repetitive tasks, contracts and procedures, and the things that are the back bone of your business that keep it running smoothly. We'll work to make sure things are buttoned up so your business is that much more easier to maintain.
All of my client work is completely bespoke and customized to suit your individual business needs because one size does not fit all. Here are some of the areas I can help with:
Plan out your revenue goals, launch timelines, and content milestones so you can see the big picture of your business and stay accountable to your goals.
Develop a seamless, automated client on-boarding process to give your clients a high-touch experience without you needing to be at their beck and call.
Design a marketing plan to ensure you are being seen and heard in the places Your People frequent. This includes personal content creation, social media, and potential collaborations.
Track your business health by analyzing growth in the following areas: subscribers, website visitors, and social media followers. It's important to know what's working and what's not so you can focus your time and effort in the best places.
Create standard operating procedures (SOPs) for your internal operations to help provide consistency and quality control inside your business.
Systematize and automate as many tasks and processes as possible so you are free to focus on all the things that grow your business.
Develop your contracts and policies + procedures to make sure you, your business, and your time are always protected.
Successfully help you launch your online programs or courses and create a process that we can recreate without pause.
I help you with the strategy, the planning, and the implementation across all facets of your business.
What Tech Do I Know?
This list is not comprehensive, but it should give you a good idea of the kinds of systems my team and I are proficient in:
Landing Page Platforms:
Instapages, Lead Pages, Carrd
Google Drive, Google Calendar, Gmail, etc
Teachable, Thinkific, Kajabi, Pathwright
Convertkit, Active Campaign, Mailchimp, Infusionsoft, Ontraport
Slack, Asana, Trello
PayPal, Stripe, Authorize.net, MoonClerk, Gumroad
Ready to begin? If you’re ready to take your business to the next level in a way that is sustainable and effective, schedule a discovery call with me to see if we are a good fit.
Currently Fully Booked
*There is $50 fee for consultations. If an agreement to work together is established, the $50 fee will be credited towards any work we do together. You can read why I charge for consultations here.
“Toi is smart, connected, fast and full of love. I’m so grateful to have her helping me execute some of the backend pieces of my business that I simply don’t have the bandwidth for. Having her on my team is like having a secret superpower of tangible support — something every small business owner deeply needs and deserves. I love working with Toi and highly recommend her magic.”
Rachael Maddox | www.rachaelmaddox.com